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About

For over 25 years, we've helped companies build relationships that generate growth.

Our mission is to help companies turn customers into growth assets.

We started when the market still only talked about relationship marketing.

We evolved alongside digital transformation.

Today we bring all that experience together in a new category: Customer Intelligence.

Our journey

2001

Personaliza is founded, focused on relationship marketing.

2010

Expansion into strategic CRM and customer loyalty consulting.

2015

Start of the digital transformation journey and data-driven culture.

2022

Creation of the GROWTH Method® and the Customer IQ® index.

2026

Launch of GROWTH OS® under the new Customer Intelligence category.

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